The Management,
Kokilaben Dhirubhai Ambani Hospital
Our son was born premature 27 weeks and was shifted to Kokilaben Hospital after 42 days of his birth from another hospital on a SOS basis. Our son was suffering from CLD and a few other complications.
The moment we stepped into the Hospital we got the comfort that our child would get the right treatment here. Our child was immediately taken care of by the NICU team of doctors. The NICU facilities here are easily the best currently available in India. On assessing the case, Dr. Preetha Joshi, Dr. Vinay Joshi and Dr. Prashant, Neonatologists, explained the whole matter to us and how complicated the case was. However, they assured that they would put in their best efforts to see this case through.
Immediately on the next day, Dr. Niren Dongre, Ophthalmologist, did an eye examination and found that the child was suffering from Retinopathy of Prematurity (ROP), a sight threatening disease that occurs to preemies. From that day on, he gave his personal attention to our son's case and performed several laser treatments for more than a month. He used to explain the status of the case from time to time and give us the comfort that our son will make it through.
A thought that comes to one's mind is that in such a big institute whether a commoner can get such special attention; indeed this myth was broken, when we saw Dr. Dongre spending hours doing research for similar complicated cases abroad and ways to solve such a case. Not only as a doctor but as a big brother he empathized with us and told us to read articles of parents who had gone through similar experiences and get encouraged by their stories. Dr. Dongre is so humble that he went on the extent of discussing our case several times with my doctor friend who was very much junior to him and who was only undergoing internship in Sankara Nethralaya, so that I can get a comfort that my child was in the right hands. I cannot thank God more who guided us to his messenger who has shown light to our child.
Our son remained in the hospital for more than a month and a half and he got the best treatment from all the doctors and nurses. I would once again like to especially thank Dr. Preetha Joshi, Dr. Vinay Joshi & the entire team of NICU doctors & nurses for devoting special attention & care to our child and helping us see through the difficult times and Dr. Niren Dongre for everything a doctor and a human can possibly do.