I recently visited Kokilaben Hospital for a spine surgery, and my experience was exceptional from start to finish. The check-in process was not so smooth as I was not advised on certain dos and don'ts.
The doctors and nurses were not only professional but also very empathetic. They took the time to explain every step of the procedure, and I felt completely at ease throughout the entire process. They were quick to respond to any questions I had, and I appreciated their patience.
The hospital itself was clean, modern, and well-maintained. The waiting areas were spacious, and there were clear signs to guide you through the building. The staff kept me informed about wait times, which made the experience much less stressful.
One area of improvement could be the billing process, as I did find the paperwork a little confusing. However, the hospital's customer service team was quick to assist me and resolve any issues I had.
Overall, I’m very happy with the care I received at Kokilaben Hospital. The doctor was top-notch, and I felt well taken care of throughout the entire visit. I would definitely recommend this hospital to anyone in need of care.
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